Terms and Conditions

All orders shall be deemed to incorporate these terms and conditions which shall prevail over any other terms from the party (the customer) with whom Max Watches is dealing.


Orders can be made online via our web site, by phone or by e-mail.

Orders are only accepted for shipping within the UK and all payments will be processed in GBP, you are responsible for paying any currency conversion or transfer fees. Orders will only be dispatched once the full balance of the order is received.

We only supply trade customers. Therefore all orders are business to business transactions and so exempt from the Consumer Protection (Distance Selling) Regulations 2000. By placing an order you are declaring that you are a registered business and not a consumer.


Payment is acceptable by any of the following methods:

  • By credit/debit card online
  • By BACS transfer to our account

Your transaction security

All transactions processed through the website are processed by Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. More information available here: https://stripe.com/docs/security/stripe


All orders are usually dispatched within 48 hours of receipt of cleared funds. Max Watches does not accept claims for shortages or breakages unless informed in writing within 3 working days of receipt.

Title to goods does not pass to the Customer until payment is received in full.

In the case of a credit card purchase, Max Watches can only deliver to the cardholders registered address, details of which are verified prior to shipping for your total security.

The rates for postage and packing are valid for the UK only. Overseas customers should email Max Watches for a separate quote for shipping. Insurance of goods in transit is available at extra cost.


All our products have a 30-day money-back guarantee (subject to an 8% handling charge). Products must be returned complete and in good saleable condition. Your statutory rights are not affected.


Returns are only accepted within 30 days of delivery date and only with Max Watches prior written agreement. Goods must be unused, undamaged, in original packaging, and fully marketable (subject to an 8% handling charge).


Max Watches shall not under any circumstances be liable for any consequential or indirect damages or losses however caused.


If any provision in this Agreement is held to be invalid or unenforceable, it shall be deemed severed from the Agreement and this shall not affect the validity or enforceability of the remaining provisions.

The headings are for convenience only and shall not affect the interpretation of this Agreement.

This Agreement shall be governed and construed in accordance with the Laws of England and the parties submit to the exclusive jurisdiction of the English courts.